Communicate with an introvert

Nasmedia
2 min readDec 12, 2022

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Marketing-wise

How to communicate with introverts — Nasmedia

Recently Introvert and Extrovert are the words on trends, we can see these 2 words often in online media like viral videos , memes or articles. As the marketer, If we know the personalities of customer we can choose the right strategy for them.

Introvert people use their energy when surrounded by people and charge their energy when spending their time alone.

👉 Some facts about introvert as a customer 👈
- They’re deep thinkers and be conscious. They’re individualistic, that’s why sincerity is the important for them.
- They will take time when making decisions to purchase something.
- They’re prefer independent activities more than group activities.
Responding by chat or messages will have positive effects on them.

General basic of marketing in selling some products the brands will will focus in exhibition booth, event or seminar which the Introvert people will avoid these. The marketer might change the direction by adding more low — interaction media like Email, Blog, Podcast, Social media and Short online video.

Important checklist for introvert customer
✅ Post all information about brand everywhere online, Social media, Website, Fanpage and official chat
✅ Email marketing still works well
✅ Show all product information in website page without asking for more information
✅ Self service for checking product or status
✅ Online reservation system
✅ Prepared FAQ in the website or social media

This guideline can be adaptable for every kind of service or product, The important thing is avoiding high interaction or experience from them.

About Nasmedia

Nasmedia provides a differentiated service from other media agencies through its ability to analyze data and discover insights. Our services are based on ad tech solutions and ad content across various types of media. Our client can count on our expertise to help them reach the right target audience in any given market and deliver the most optimal results. We have accrued our expertise from planning to operating campaigns of industry-leading clients.

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Nasmedia
Nasmedia

Written by Nasmedia

Nasmedia merges South Korea’s digital innovation with 20+ years of expertise to craft impactful global marketing strategies for digital excellence.

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